Contact us

Do you have questions regarding a control fee?

Our Appeal Unit answers questions regarding control fee and parking regulations.

Telephone: 0771-96 90 02
Opening hours: Weekdays 09.00-12.00

If you want to appeal a control fee, please go to "Appeal a control fee."

Department for card Payment

Do you have questions about a bank transaction connected to a parking occasion?

Telephone: 0771-96 90 03
Opening hours: Weekdays 08.00-16.00

Please note that:

If it says Aimo Park Stockholm or Aimo Park Johanneshov on your bank statement, it does not mean that the vehicle has been parked in Stockholm. Our headquarter is located in Johanneshov Stockholm, therefore some transactions have Johanneshov/Stockholm as a reference.

Please note that the parking may have occured up to two (2) weeks back in time, sometimes even longer.

The card number to be entered is the number printed on the front of the card used at the time of parking. If you have replaced your card after the car park, this card has received new numbers. We can only search for payments made on the specific card you used at the time of your parking.

Fill in our form for questions about a transaction.

Service Desk

Our Service Desk unit helps you to report problems with our pay and display machine or other technical issues.

Telephone: 0771-96 90 01
Opening hours: 24/7, every day

Do you want to report an incorrectly parked vehicle?

Please call the number below and press 4.

Telephone: 0771-96 90 00
Opening hours: 24/7 Monday-Sunday.

Support for our new app Aimo and MobilPark

Do you have any questions or need help with our app Aimo or MobilPark? Don´t hesitate to contact us. 

Telephone: 0771-96 90 07
Opening hours: Weekdays 06:30-21:00, Sutardays 07:30-20:00 Sundays 10:00-20:00

You can also contact us via our form for the app Aimo or MobilPark.

Customer Support

We help you to sign up for new season tickets. We also answer questions regarding your season tickets and invoices.

Telephone: 0771-96 90 06
Opening hours: Weekdays 08.00-16.00

We close at 14.00 the third Thursday of each month.

Digital Products

In the Digital Products department we help you and answer questions about our digital services such as Aimo Park Access/Easy and online bookings via the website.

Telephone: 0771-96 90 08
Opening hours: Weekdays 08.00-16.00

If you have created an account, you can find your online bookings under "My Aimo Park - Log in" 

You can also contact us via our form for digital products.