At Aimo Park Sweden AB (hereinafter “Aimo Park”), we are committed to ensuring that your privacy is protected. Aimo Park wants to offer the best possible service to our customers. In carrying out our business activities, Aimo Park is required to process personal data. It is important for you to know that at Aimo Park, we make every effort to handle your personal data both carefully and securely.
Rights in relation to your personal data
The European Union’s General Data Protection Regulation (GDPR) gives individuals rights in relation to their personal data. Aimo Park respects your rights and in this document we describe how Aimo Park ensures that you can exercise your rights with respect to the privacy of your personal data.
You have the following rights:
- The right to access your personal data held by Aimo Park and to be given confirmation as to how your personal data are processed.
- If the personal data we hold about you are incorrect, you can contact Aimo Park to have your information corrected.
- You have the right to ask Aimo Park to erase information that is no longer necessary for the purpose for which it was collected or otherwise processed.
- You can also ask Aimo Park to restrict the use of your personal data.
- You have the right to object to the processing of your data if your information is processed for the purposes of direct marketing.
You can also file a complaint with the Swedish Authority for Privacy Protection (IMY) if you have any questions about how Aimo Park processes your personal data.
Collection and overview of your personal data
Aimo Park collects and processes personal data in order to operate efficiently and to provide you with the best possible experience of our products and services. You provide your personal data to us directly.
You provide additional personal data when you create an online account, make purchases, approve a contract, contact Aimo Park for support or appeal a fine. We may also collect and process personal data when we charge a fine or use video surveillance in order to prevent theft or damage, to provide optimal service and to support operations.
The personal data we process may include:
- Contact details (full name, address, postcode, country, city, telephone number and email address)
- Bank account details
- Vehicle registration number
- Photographs (for restricted parking)
- Date and place
- Location details
- Camera recordings
- Data related to company vehicle tracking systems
- Telephone calls
We may share your personal data with suppliers who work on our behalf or with third parties when this is required by law or in relation to a legal process or obligation. Such parties may include, by way of example, the police, tax authorities or other public authorities. We may also collect information from the Swedish Transport Agency in order to process a fine.
We retain personal data in accordance with the retention periods set out in Aimo Park’s data retention policy. Please contact our data controller via our email address for privacy matters if you would like further information.
In exceptional circumstances, we may also share personal data with property owners/housing associations in order to comply with our contractual obligations. In these cases, we base our data sharing on a balance of interests.
We use video surveillance to prevent theft and damage, to offer optimal service and to support operational procedures. Video surveillance may also be used in specific parking facilities in the form of a simplified payment solution known as Automatic Number Plate Recognition (ANPR) which uses cameras to read registration plates. Data processed using video surveillance include images which can be attributed to a physical person and a registration number. We retain data from video surveillance for up to two months unless we need to keep the data for longer to protect our legal interests.
We have based this collection of personal data on a balance of interests. In this balance of interests, we have made an overall assessment which includes the nature of the data, the volume of data processed and the way the data are processed.
Specific procedure for accessing camera images
Camera images represent personal data for which we are the recipient and which we protect with extra care. Material from video surveillance is covered by a professional secrecy obligation and is protected from unauthorised access or unauthorised use. We may disclose the material to law enforcement authorities or other authorities if required to do so by law or to protect our interests. If you wish to access camera images, we ask that you complete a form to request access to camera images. We ask a number of questions about the information shown on the images and the appearance of the individual data subject. This is because there may be several people shown in the images and this enables us to anonymise those people.
Using the Aimo Park website
Provision of personal data to third parties
Aimo Park may share personal data with a third party in accordance with the applicable laws and regulations (for example, when Aimo Park is required to do so by law).
Access, correction and deletion
You can ask Aimo Park to provide a statement about what personal data of yours are processed or have been processed. Aimo Park will provide you with an overview of this within four weeks. If there are errors in the data recorded by Aimo Park, you can ask Aimo Park in writing to correct or delete such data.
Security of your personal data
Aimo Park protects your personal data by adopting appropriate technical and organisational measures in order to ensure a level of security appropriate to the current level of risk. Aimo Park also trains its staff in data security and the basic principles of handling such data. Aimo Park restricts access to ensure that only people with a need to access the personal data will be able to do so.
Changes and updates
Email address for privacy matters
Aimo Park has worked hard to develop internal policies, protect personal data, raise awareness and help respond to private questions about Aimo Park’s collection and use of personal data. Aimo Park is the data controller and has therefore created an email address for privacy matters that you can use if you want to contact us to file a complaint or to exercise one of your rights in relation to your personal data.
If you have any questions, please contact us:
Aimo Park Sweden AB
117 43 Stockholm
For more information about the GDPR, you can visit the Swedish Authority for Privacy Protection.
Do you want to access your personal data? You can do so easily by confirming your identity using Mobile BankID. You will receive confirmation to the email address you provide. Confirm your identity using Mobile BankID here.