Contact

Contact Us

Call us or fill out the form which matches your needs. We answer the telephone on the stated hours, and the forms as soon as we can. 










Customer Service

We help you to sign up for new season tickets. We also answer  questions regarding your season tickets and invoices.

Read more about our E-services.

For Change of Address, Request to Assign Parking Space and Cancellation of Season Ticket, please use the forms below.

Telephone: 0771-96 90 06
Opening hours: Weekdays 08.00-17.00 
We close at 14.00 the third Thursday of each month


Service Desk

Our Service Desk unit helps you to report problems with our pay and display machine or other technical issues.

Telephone:  0771-96 90 01
Opening hours: 24/7, every day

Department for card Payment
Do you have a question about a bank transaction regarding a car you have parked in one of our parkings?
Telephone: 0771-96 90 03 
Opening hours: Weekdays 08.00-17.00 
Read more and fill in our form for card payment

Check out
Have you had problem to check out at our parking or have you forgot to check out?
Fill in our form for check out and we will help you. 


Digital Products

In the Digital Products department we help you and answer questions about our digital services such as Q-Park Access and online bookings via the website.
If you have created a My Q-Park account, you can find your online bookings here.

Telephone: 0771-96 90 08
Opening hours: Weekdays 08.00-17.00

MobilPark support
Do you have any questions or need help with our app MobilPark? 
Telephone: 0771-96 90 07
Opening hours: Weekdays 08.00-20.00

You can also reach us by e-mail.
E-mail: digitalaprodukter@q-park.se

Appeal Unit

Our Appeal Unit answers questions regarding control fee and parking regulations.

Telephone: 0771-96 90 02 
Opening hours: Weekdays 09.00-12.00

If you want to appeal a control fee, fill in this form


Change of Address

Have you changed your address? Let us know as soon as possible, so that we can register your new details. 

Request to Assign Parking Space

Do you wish to assign your parking space to someone else? We will let you know should your request be approved or not as soon as possible. 

Cancellation of Season Ticket

Do you wish to cancel your season ticket? Kindly observe that the notice for your parking spaces is the equivalence of your rental period.

Invoice Service

Do you have questions regarding your invoice or rental notice? We assist you when you need help with financial matters regarding you invoice or rental notice. 


Parking Receipt 

Do you need a copy of your parking receipt? Kindly enter the information required to receive a copy of your parking receipt. Please observe that should you request more than five parking receipt copies, a cost of 100 SEK per copy is added to cover the administrative fee.

General Questions

Do you have any general questions you want to ask us? Please fill out this form, we will get back to you as soon as possible. 




Order Parking Permits Stockholm

Do you need parking permits? When Q-Park maintains your parking facility, you can give your parking guests parking permits.

For further information regarding our parking permits in Stockholm, please read this folder.  

Should you have any questions regarding parking permits, please contact Customer Service at telephone 0771-96 90 04.

Order Parking Permits Sweden

Do you need parking permits? When Q-Park maintains your parking facility, you can give your parking guests parking permits. 

For further information regarding our parking permits in Sweden, please read this folder. 

Should you have any questions regarding parking permits, please contact Customer Service at telephone 0771-96 90 04.

Order Temporary Parking Permits

When Q-Park maintains your parking facility, you can give your parking guests temporary parking permits. You have to order at least twentyfour (24) parking permits.
 
For further information regarding our temporary parking permits, please read this folder

Should you have any questions regarding parking permits, please contact Customer Service at telephone 0771-96 90 04.


Q-Park becomes Aimo Park

The Japanese company Sumitomo Corporation has acquired Q-Park in Sweden, Norway and Finland. As a result, Q-Park will change its name to Aimo Park.

Careers

Do you want to join us? Q-Park is a flat organisation with great opportunities for development and international contacts. 




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